LESSON 2 (50 Minutes)
Asking and Answering Questions at Work
Learning Objectives
Students will be able to:
- ask workplace questions politely
- request clarification
- answer questions clearly
- understand simple workplace instructions
- ask workplace questions politely
- request clarification
- answer questions clearly
- understand simple workplace instructions
Vocabulary Focus
Grammar Focus
WH-Questions
Examples:
- What time is the meeting?
- Where should I submit this?
- Who is responsible for this project?
Lesson Procedure
1. Warm-Up (5 Minutes)
Question Circle
Students ask classmates:
- “What department do you work in?”
- “What time does your shift start?”
2. Presentation (10 Minutes)
Teacher Script
“When we do not understand something at work, we should ask politely for clarification.”
Useful Expressions
- Could you repeat that?
- Can you explain that again?
- What do you mean?
- May I ask a question?
3. Listening Practice (10 Minutes)
Teacher Reads Dialogue
Manager:
“Please submit the sales report before 3:00 PM.”
Employee:
“Excuse me, could you repeat the deadline?”
Manager:
“The deadline is 3:00 PM.”
Employee:
“Thank you for clarifying.”
“Please submit the sales report before 3:00 PM.”
“Excuse me, could you repeat the deadline?”
“The deadline is 3:00 PM.”
“Thank you for clarifying.”
4. Comprehension Questions
- What should the employee submit?
- What is the deadline?
- Why did the employee ask a question?
5. Pair Practice (10 Minutes)
Situation
“You do not understand workplace instructions.”
Script
Student A:
“Please organize these files alphabetically.”
Student B:
“Sorry, could you explain that again?”
Student A:
“Arrange the files from A to Z.”
Student B:
“Okay. Thank you.”
“Please organize these files alphabetically.”
“Sorry, could you explain that again?”
“Arrange the files from A to Z.”
“Okay. Thank you.”

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