Module 1 Unit 1.2 Lesson 2 - Asking and Answering Questions at Work



LESSON 2 (50 Minutes)

Asking and Answering Questions at Work

Learning Objectives

Students will be able to:

  • ask workplace questions politely
  • request clarification
  • answer questions clearly
  • understand simple workplace instructions


Vocabulary Focus

Expression

Meaning

clarify

explain clearly

instruction

direction

deadline

due date

report

workplace document

task

work assignment


Grammar Focus

WH-Questions

Examples:

  • What time is the meeting?
  • Where should I submit this?
  • Who is responsible for this project?


Lesson Procedure

1. Warm-Up (5 Minutes)

Question Circle

Students ask classmates:

  • “What department do you work in?”
  • “What time does your shift start?”


2. Presentation (10 Minutes)

Teacher Script

“When we do not understand something at work, we should ask politely for clarification.”

Useful Expressions

  • Could you repeat that?
  • Can you explain that again?
  • What do you mean?
  • May I ask a question?


3. Listening Practice (10 Minutes)

Teacher Reads Dialogue

Manager:
“Please submit the sales report before 3:00 PM.”

Employee:
“Excuse me, could you repeat the deadline?”

Manager:
“The deadline is 3:00 PM.”

Employee:
“Thank you for clarifying.”


4. Comprehension Questions

  1. What should the employee submit?
  2. What is the deadline?
  3. Why did the employee ask a question?


5. Pair Practice (10 Minutes)

Situation

“You do not understand workplace instructions.”

Script

Student A:
“Please organize these files alphabetically.”

Student B:
“Sorry, could you explain that again?”

Student A:
“Arrange the files from A to Z.”

Student B:
“Okay. Thank you.”


6. Group Activity (10 Minutes)

Workplace Instructions Relay

Students pass workplace instructions to teammates.

Goal:

speak clearly
listen carefully
ask clarification questions


7. Assessment (3 Minutes)

Students demonstrate asking for clarification politely.


8. Homework (2 Minutes)

Write three workplace questions and responses.


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