LESSON 3 (50 Minutes)
Active Listening and Professional Responses
Learning Objectives
Students will be able to:
- practice active listening
- respond appropriately
- understand workplace conversations
- show professional listening behavior
Vocabulary Focus
Grammar Focus
Present Continuous
Examples:
- We are preparing a presentation.
- She is attending a meeting.
- They are discussing the project.
Lesson Procedure
1. Warm-Up (5 Minutes)
Listening Challenge
Teacher gives short instructions.
Example:
“Please open your notebook and write today’s date.”
Students repeat the instruction.
2. Presentation (10 Minutes)
Teacher Script
“Good listening is important in professional communication. We should listen carefully and avoid interrupting.”
Active Listening Skills
- maintain eye contact
- nod politely
- ask follow-up questions
- avoid interrupting
3. Listening Dialogue (10 Minutes)
Teacher Reads Dialogue
Manager:
“We will have a client meeting tomorrow morning.”
Employee:
“What time will the meeting begin?”
Manager:
“It will start at 9:00 AM.”
Employee:
“I understand. Thank you.”
4. Comprehension Questions
- What will happen tomorrow?
- What time is the meeting?
- How did the employee respond?
5. Pair Practice (10 Minutes)
Situation
“Two co-workers discuss a project.”
Script
Student A:
“Are you working on the presentation now?”
Student B:
“Yes. I’m preparing the slides.”
Student A:
“Do you need any help?”
Student B:
“Yes, please. Can you check the spelling?”
Student A:
“Sure.”
6. Team Activity (10 Minutes)
Solving Workplace Problems
Students discuss solutions to:
- scheduling conflicts
- missing documents
- delayed tasks
7. Assessment (3 Minutes)
Teacher evaluates:
- listening skills
- fluency
- pronunciation
- participation
8. Homework (2 Minutes)
Write five ways to become a better listener at work.
0 Comments