LESSON 4 (50 Minutes)
Workplace Interaction Role-Plays
Learning Objectives
Students will be able to:
- participate in workplace conversations
- solve workplace situations
- communicate politely and professionally
- gain confidence in workplace English
Vocabulary Focus
Grammar Focus
Future Expressions
Examples:
- I will prepare the documents.
- We are going to meet the client tomorrow.
- I’m planning to finish the report today.
Lesson Procedure
1. Warm-Up Review (5 Minutes)
Quick Review Quiz
Teacher asks:- “How do you ask for clarification?”
- “How do you greet a supervisor?”
- “What expressions show active listening?”
2. Teacher Modeling (10 Minutes)
Teacher and Student Dialogue
Teacher:
“Good morning. May I ask about today’s schedule?”
Student:
“Yes. We have a client meeting this afternoon.”
Teacher:
“What time should we prepare the documents?”
Student:
“Please prepare them before lunch.”
Teacher:
“Understood. Thank you.”
3. Role-Play Stations (20 Minutes)
Station 1: Asking for Help
Script Example:
Employee:
“Can you help me with this report?”
Co-worker:
“Sure. What do you need?”
Station 2: Receiving Instructions
Supervisor:
“Please send these emails before 5 PM.”
Employee:
“Okay. I’ll send them this afternoon.”
Station 3: Team Discussion
Student A:
“We need to finish the project today.”
Student B:
“I can prepare the presentation slides.”
Station 4: Customer Interaction
Customer:
“Excuse me, can you help me?”
Employee:
“Of course. What do you need?”
4. Reflection Activity (7 Minutes)
Students discuss:
- Which expressions were useful?
- Which activity was difficult?
- Why is workplace communication important?
5. Final Assessment (6 Minutes)
Performance Task
Students perform a workplace interaction role-play.
Rubric
Total: 25 points
Teacher Tips
- Encourage shy students with pair work first.
- Correct mistakes gently.
- Focus on communication before perfect grammar.
- Model professional body language and tone.
Suggested Materials
- role-play cards
- whiteboard
- markers
- printed dialogues
- timer
- name tags
End of Module
Students should now be able to:
- communicate politely at work
- ask and answer workplace questions
- clarify instructions professionally
- participate in workplace discussions
- respond confidently in workplace situations
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