Module 5 Unit 5.1 Lesson 2 - Greetings and Professional Openings

 

LESSON 2 (50 Minutes)

Topic: Greetings and Professional Openings

Lesson Objectives

Students will:

• Use professional greetings appropriately
• Compare formal and casual email openings
• Practice writing professional opening sentences

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Lesson Flow

1. Review Activity (5 minutes)

Teacher Script

“Let’s review last lesson. What are the parts of a professional email?”

Students answer.

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2. Greetings and Openings Presentation (10 minutes)

Greetings

• Dear Mr. Smith,
• Dear Ms. Lee,
• Dear Team,

Openings

• Thank you for your prompt response.
• I hope your week is going well.
• I am contacting you regarding…

Teacher Script

“The opening creates the first impression. In international business, polite openings are very important.”

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3. Greeting Matching Activity (10 minutes)

Instructions

Students match:

• Situation
• Greeting
• Opening sentence

Example Situations

• Email to manager
• Email to customer
• Email to coworker

Teacher Script

“Think carefully about formality.”

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4. Tone Comparison Activity (10 minutes)

Teacher Script

“Now let’s compare formal and casual openings.”

Example Comparison

Casual: “Hey John!”

Professional: “Dear Mr. Johnson,”

Group Discussion Questions

• Which is more professional?
• Why?
• When is casual language acceptable?

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5. Listening Practice (10 minutes)

Teacher Reading Script

“Thank you for your interest in our services. I am contacting you regarding your recent inquiry about software support options for international clients.”

Listening Questions

1. What is the customer interested in?
2. Why is the speaker contacting the customer?
3. What support is mentioned?

Teacher Script After Listening

“Please compare your answers with your partner.”

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6. Homework (5 minutes)

Assignment

Students write:

• 3 professional greetings
• 3 opening sentences for different business situations.

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