Module 5 Unit 5.1 Lesson 4 - Follow-Ups and Confirmations

 

LESSON 4 (50 Minutes)

Topic: Follow-Ups and Confirmations

Lesson Objectives

Students will:

• Write effective follow-up emails
• Confirm information professionally
• Improve email organization

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Lesson Flow

1. Review and Lead-In (5 minutes)

Teacher Script

“Why are follow-up emails important in business?”

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2. Key Expressions (10 minutes)

Follow-Ups

• I would like to follow up regarding…
• Just checking on the status of…
• I’m writing to ask whether…

Confirmations

• This email confirms that…
• We would like to confirm…
• Thank you for confirming…

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3. Follow-Up Email Creation (10 minutes)

Activity

Students write short follow-up emails.

Situations

• Unanswered customer inquiry
• Delayed project update
• Missing document

Teacher Script

“Remember to sound polite, not aggressive.”

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4. Confirmation Practice (10 minutes)

Students Confirm

• Meetings
• Deliveries
• Deadlines
• Reservations

Pair Speaking Practice

Students read confirmation emails aloud.

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5. Listening Activity (10 minutes)

Teacher Reading Script

“I would like to follow up regarding the contract documents sent last week. Could you please confirm whether your legal department has completed the review process?”

Questions

1. What documents were mentioned?
2. When were they sent?
3. Which department is reviewing them?
4. What confirmation is requested?

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6. Homework (5 minutes)

Assignment

Write:

• One follow-up email
• One confirmation email

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