Module 5 Unit 5.1 Lesson 6 - Writing Apologies and Handling Problems

 

LESSON 6 (50 Minutes)

Topic: Closing Emails Professionally

Lesson Objectives

Students will:

• Use professional closing statements
• Select appropriate sign-offs
• Complete full business emails effectively

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Lesson Flow

1. Review Activity (5 minutes)

Teacher Script

“What makes an email closing professional?”

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2. Closing Expressions Presentation (10 minutes)

Closing Statements

• Please feel free to contact me if you have questions.
• Thank you for your cooperation.
• We look forward to hearing from you.

Sign-Offs

• Best regards
• Sincerely
• Kind regards

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3. Closing Sentence Matching (10 minutes)

Activity

Students match:

• Situations
• Closing lines
• Sign-offs

Teacher Prompt

“Which sign-off sounds most professional?”

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4. Full Email Completion Activity (10 minutes)

Instructions

Students complete unfinished emails.

Focus:

• Closing statement
• Sign-off
• Tone

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5. Listening Practice (10 minutes)

Teacher Reading Script

“Thank you once again for your cooperation throughout this project. Please feel free to contact us if additional support is required. We look forward to future collaboration opportunities.”

Questions

1. What is appreciated?
2. What support is offered?
3. What future possibility is mentioned?

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6. Homework (5 minutes)

Assignment

Students write a complete professional email using:

• Greeting
• Opening
• Request
• Closing
• Sign-off