Module 6 Unit 6.2 Lesson 2 - Cross-Cultural Communication

 Lesson 2 (50 Minutes)

Cross-Cultural Communication

Lesson Objectives

Students will:

  • Understand communication differences across cultures
  • Practice polite international business communication
  • Improve listening and speaking confidence


Part 1 — Warm-Up Discussion (5 minutes)

Teacher Script

“Have you ever communicated with someone from another country? What difficulties happened?”


Part 2 — Communication Styles (10 minutes)

Key Concepts

Direct Communication

Common in:

  • Germany
  • United States

Example:
“We need to improve this report.”

Indirect Communication

Common in:

  • Japan
  • Korea

Example:
“Maybe we can review this section again.”


Practice Activity

Teacher Script

“Which communication style is more common in your culture?”

Students discuss in pairs.


Part 3 — Useful Expressions (10 minutes)

Situation

Expression

Clarifying

“Could you explain that further?”

Confirming

“Just to confirm…”

Politely disagreeing

“I understand your point, however…”

Asking opinions

“What are your thoughts?”


Part 4 — Listening Practice (10 minutes)

Teacher Reading Script

“During an online meeting, David spoke very directly about problems in the project. Some team members felt uncomfortable because they preferred indirect communication. After the meeting, the manager explained cultural communication differences to the team. The members then adjusted their communication styles and cooperation improved.”

Student Questions

  1. What problem happened?
  2. Why did some members feel uncomfortable?
  3. What solved the issue?

Answers

  1. Direct communication caused tension
  2. Different communication preferences
  3. Cultural explanation and adaptation


Part 5 — Meeting Roleplay (10 minutes)

Situation

International team meeting discussing project delays.


Sample Script

Student A

“I think we need to adjust the schedule.”

Student B

“I agree. Could we extend the deadline by one week?”

Student C

“That sounds reasonable.”

Student A

“Thank you for your suggestions.”


Part 6 — Reflection (5 minutes)

Students answer:

  • Which communication style do you prefer?
  • Why is understanding culture important?



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