Lesson 3 (50 Minutes)
Managing Multicultural Teams
Lesson Objectives
Students will:
- Learn strategies for multicultural teamwork
- Practice conflict resolution
- Use teamwork vocabulary confidently
Part 1 — Warm-Up (5 minutes)
Discussion Question
“What makes teamwork successful?”
Part 2 — Teamwork Concepts (10 minutes)
Key concepts include:
- Trust
- Respect
- Inclusion
- Flexibility
- Open communication
Multicultural teams can improve creativity and innovation when managed effectively.
Part 3 — Case Study Discussion (10 minutes)
Scenario
An international team is struggling because members have different working styles.
Group Questions
- What problems might happen?
- How can the leader help?
- What solutions would improve teamwork?
Part 4 — Conflict Resolution Practice (10 minutes)
Useful Expressions
Part 5 — Roleplay Activity (10 minutes)
Situation
Two employees disagree about project responsibilities.
Sample Dialogue
Employee A
“I thought you would complete the presentation.”
Employee B
“I misunderstood the schedule.”
Team Leader
“Let’s clarify everyone’s responsibilities moving forward.”
Employee A
“That would help a lot.”
Part 6 — Wrap-Up (5 minutes)
Exit Ticket
Students answer:
- One thing they learned
- One useful expression
- One challenge in multicultural teams
Teacher Feedback Guide
Speaking Feedback Format
Strengths
- Clear pronunciation
- Good participation
- Appropriate business expressions
Areas to Improve
- Grammar accuracy
- Fluency
- Confidence during roleplay
Suggested Teacher Comments
- “Excellent use of polite negotiation language.”
- “Try to speak more naturally without reading.”
- “Good effort explaining cultural differences.”
Additional Teaching Tips
For Japanese Professionals
- Encourage longer answers
- Model polite disagreement
- Give preparation time before speaking
Recommended Extensions
- International meeting simulations
- Leadership presentations
- Cross-cultural case studies
- Business etiquette comparisons
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