LESSON 3 — Conflict Resolution and Negotiation
Time: 50 Minutes
Objectives
Students will:
- negotiate professionally
- manage disagreement diplomatically
- use persuasive language
1. Warm-Up (5 mins)
Discussion
“What makes negotiation difficult?”
2. Negotiation Language Practice (10 mins)
Expressions
- “Would you be open to…”
- “Perhaps we could compromise by…”
- “I understand your concern.”
- “Let’s find a mutually beneficial solution.”
3. Negotiation Role-Play (25 mins)
Scenario
Two departments are competing for budget allocation.
Team A
Marketing Department
Team B
Operations Department
Instructions
Students must:
defend priorities
negotiate budget percentage
reach agreement
Teacher Coaching Script
- “Acknowledge the other side.”
- “Use compromise language.”
- “Avoid interrupting.”
Reflection (5 mins)
Questions
- What negotiation strategy worked best?
- What language sounded most professional?
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